City of Brampton Nonprofit Learning Series

City of Brampton Non-Profit Learning Series

The Non-Profit Learning Series is offered in collaboration and with the support of the City of Brampton Culture Office. These workshops, offered every other Tuesday from 10 AM – 12 PM, from now until October 13, will help support the nonprofit sector as they cope wiht the impacts of COVID-19

City of Brampton Non-Profit Learning Series: LEARNING SESSION 1
(July 21, 2020)

Effective Communication and Courageous Conversations

The COVID-19 crisis has enabled more people to be active and engaged through online platforms. How did it change our communication pattern? Effective communication is a key skill for successful leaders. This session will explore practical models and approaches that will help participants overcome barriers to communication and prepare them to have and facilitate productive conversations based on respect, trust and collaboration. 

Key Learning Objectives:

  • Understanding how behaviours, biases and assumptions influence communication
  • Learning how to have courageous and difficult conversations at work
  • Learning how to practice intentional listening and understand effective communication techniques, specifically in situations of conflict and stress

Presenter/Facilitator:

Edwin Correa

Edwin Correa

HR Consultant, EQi2.0 & EQ360 Certified Coach, Certified Professional Co-Active Coach (CPCC), B.A. Honours (Law)

Edwin Correa is a trusted HR Consultant, EQi2.0 & EQ360 Certified Coach and Certified Professional Co-Active Coach (CPCC) who works with individuals, teams and leaders to unlock their potential and become their best selves. After spending over a decade working in Human Resources in both Employee Relations and Labour Relations supporting multimillion dollar global and national brands, Edwin understands that Trust, Communication and Accountability are essential to the success of your leaders, your teams and your organization.

Through his extensive experience in both coaching and Human Resource management, Edwin approaches HR opportunities and challenges from two distinct yet essential perspectives: The “business” side and the “relationship” side. For example, Edwin understands the impact effective leadership and fulfilled employees have on productivity, ROI and future talent development. At the same time, his profound comprehension of Emotional Intelligence enables him to coach and develop individuals so that they meet milestones and achieve higher levels of performance.

Highly experienced with a robust wealth of knowledge, Edwin is equipped to support a full range of people management needs. Edwin is passionate about helping his clients become a better leader, team member, ambassador and human.

City of Brampton Non-Profit Learning Series: LEARNING SESSION 2
(August 4, 2020)

Understanding Organizational Planning & Sustainability

Nonprofit/Charitable organizations play a critical role in building and maintaining safe, healthy and vibrant communities. However, the challenge for many of these organizations, irrespective of size and budget, is skillfully balancing its commitment to providing Mission based programs and services, while being fiscally sustainable and relevant to the communities it serves.

Key Learning Objectives:

  • Understanding the importance of Mission, Vision and Values in articulating your organization’s ‘Unique Value Proposition’
  • Understand and examine sustainability through a program/service design and delivery, financial, and market lens
  • Learn the early warning signs that lead to Organizational vulnerability – How to use proactive planning to drive decision-making and long term sustainability?

Presenter/Facilitator:

Steve Boone

Steve Boone

Steve Boone’s 40 year career with the YMCA has spanned a wide range of roles, Associations and accomplishments – both in Canada and internationally.
He has brought knowledge and passion to accomplishments that include, leading a number of YMCA associations through significant organizational change, providing leadership to a major Asset Development Strategy and providing strategic guidance and support to Senior Leadership and Boards of Directors of partner YMCAs in Ghana, Liberia and Senegal.

Nationally and internationally, Steve’s in depth knowledge of YMCA operations and governance combined with his passion for the YMCA Mission have led to his advice and support being regularly sought after by Associations throughout the YMCA Network – work he has always spoken of with a respect and enthusiasm that conveys his belief in what people can accomplish when they join together towards a common good.
Prior to retiring, Steve was the Chief Operating Officer of the YMCA of Greater Toronto; skillfully balancing its commitment to providing Mission based programs and services, while being fiscally sustainable and relevant to the communities it serves.

Steve currently operates his own management consulting firm specializing in assisting the Charitable Not-for-Profit sector with the same level of strategic guidance that served him well throughout his career in the YMCA federation. He is also a very proud volunteer serving on the Board of Governors at Sheridan College. Over the last 6 years is involvement has included chairing the Academic and Student Affairs Committee, Governance Committee, Finance, Audit and Property Committee as well as serving as Board Chair and most recently Past Chair. Steve is also an independent Teaching Consultant with Link to Life Seminars Inc, presenting Emergency First Aid, CPR, and Automated External Defibrillation (AED) courses to clients in the Greater Toronto area.

City of Brampton Non-Profit Learning Series: LEARNING SESSION 3
(August 18, 2020)

The Importance of Planning when Planning doesn’t seem all that Possible

The COVID-19 crisis situation has been an unprecedented one, which has forced nonprofits to develop new ways of delivering services and engaging with clients. While most non-profits have rapidly responded to the crisis, now is the time to turn your attention to what the “new normal” means for your organization in the short-term, medium and long-term. An up-to-date and sound strategy that embraces uncertainty, takes into account new realities, and provides a roadmap for further strengthening your organization to continue to effectively address its client and community needs is more essential than ever.

In this session, we will discuss the rationale for revisiting your non-profit’s strategy at this time; learn the key components of a strategy and how they relate; and explore how to go about refreshing or developing your nonprofit’s strategy. This interactive learning session will include a review of key concepts, facilitated discussions, and exercises to support participants with considering various aspects of a non-profit’s strategy in the current environment.

Key Learning Objectives:

  • Learn why it is important to develop or revisit your non-profit organization’s strategy at this time
  • Learn the concepts and components of a strategy, how it relates to your organization’s mission, vision and values, and how it translates into day-to-day operations
  • Learn what to consider when refreshing your organization’s existing strategy or developing a new one

Presenter/Facilitator:

San Ng

San Ng

BSc., MBA, PhD

San is Managing Director of Vision & Results Inc., a boutique management consulting company established in 2004. San is dedicated to supporting non-profit organizations with making a difference in people’s lives. Over the past 23 years, San has worked with over 150 agencies supporting youth, adults, seniors, immigrants/newcomers and refugees, women, people with physical and developmental disabilities, mental health and addictions, and HIV/AIDS. Non-profit agencies that she has supported deliver programs and services in health care, community support services, housing, food security, employment, education, and legal services.

San’s areas of expertise include Board governance, change management, strategy and planning; organizational design; operational improvement, evaluation, and integration. With respect to strategy, San supports agencies with developing strategic, operational and program/service plans and mobilizing change given limited resources, increasing service needs, and complex, uncertain environments.

City of Brampton Non-Profit Learning Series: LEARNING SESSION 4
(September 1, 2020)

Managing Financial Pressures and Risks during COVID-19

The COVID-19 pandemic has been a reminder of the importance of effective financial management to nonprofit sustainability. This session is designed to explore non-profit financial management best practices and their value in informing decision-making and managing risk, especially during this time. The content for this session will be of interest to board members, executive directors and other senior leaders, finance staff and non-finance program managers.

Key Learning Objectives:

  • Review financial management best practices for the pandemic and post-pandemic world
  • Identify key financial risks and risk management strategies
  • Outline specific financial considerations for the board, senior management, finance staff, and non-finance program staff

Presenter/Facilitator:

Gina Vergilio

Gina Vergilio

Gina Vergilio is a senior manager, leader, consultant, and educator. Her extensive career includes experience in both the voluntary and private sectors across Canada. Since 2004, Gina has owned and operated G. Vergilio & Associates, an independent consulting firm that specializes in providing capacity building service to charities, non-profits and social purpose enterprises.  As a professional consultant, she has worked extensively with the boards and staff of local community agencies, regional and national charities, foundations, non-profit associations, and governments to improve their individual capabilities and build the capacity of their organizations.

She is regarded as an expert in areas essential to non-profit sustainability, such as:

  • Financial Management; Development of Organizational Financial Capacity
  • Strategy Development & Implementation; Business Planning & Feasibility Studies
  • Organizational Performance Measurement & Dashboard Development
  • Governance Structures, Policies, Processes, By-Laws; Board Development
  • Mergers, Acquisitions & Integrations
  • Non-Profit & Charitable Compliance
  • Stakeholder Relationship Management; Partnership Development
  • Enterprise Risk Management
  • Project Planning & Management

Gina is an engaging speaker, regularly invited to present at sector conferences and selected to work in capacity building partnerships with major funders such as the City of Toronto, United Way, Ontario Trillium Foundation, Region of Peel, and Citizenship and Immigration Canada. Since 2015, Gina has been a sessional instructor at Ryerson’s Chang School of Continuing Education, Nonprofit and Voluntary Sector Management Certificate Program.  

City of Brampton Non-Profit Learning Series: LEARNING SESSION 5
(September 15, 2020)

Measuring & Evaluating Programs and Services

The need to measure and evaluate the impact of programs and services has never been more critical than it is today. With accountability to service users and funders at the forefront, nonprofit groups are required to adapt their programs and services through the use of data and feedback.

Key Learning Objectives:

  • Understanding the purpose of evaluations and performance measurement
  • Evaluation 101 – The steps to planning for an evaluation and an examination of what an organizational evaluation framework looks like in practice and how it can inform program evaluation
  • Using evaluation for storytelling and demonstration of program impact
  • Understanding and collecting equity-based data 

Presenter/Facilitator:

Seema Taneja

Seema Taneja

M.A. | Senior Research Consultant | Taneja Consulting Inc.

Seema has been an active member of the evaluation and research sector for more than fifteen years. Her expertise resides in research, data and measurement, evaluation, training and facilitation. Seema has been involved in leading numerous research and community engagement initiatives across Ontario that strive to bring the most value to residents.

Seema has also led the creation of the Peel Evaluates platform that offers non-profits an opportunity to learn more about evaluation and access tools and knowledge-building resources to increase their capacity and confidence to evaluate their work.

Building capacity on the usage of data (both qualitative and quantitative) has always been a central goal of her work as she leads communities through processes that enable them to learn how to ask the most pertinent questions that impact their program development, implementation, and clients.

Seema is a recognized trainer in Results-Based Accountability (RBA) and has led several processes to support communities and organizations develop effective results, indicators, and measures so to enhance much of the work they are already engaged in. Seema is also an Innoweave coach and has trained several organizations in understanding and leveraging elements of Collective Impact to strengthen and accelerate their work.

City of Brampton Non-Profit Learning Series: LEARNING SESSION 6
(September 29, 2020)

Effective Board Governance During Challenging Times

Effective governance by Boards of Directors of nonprofits has never been more crucial for nonprofits to navigate through challenging times such as the COVID-19 crisis. This learning session will focus on “Governance 101” including the role and function of the Board during rapidly changing and challenging times. This interactive learning session will include a review of key governance concepts, facilitated discussions, and exercises to support participants with strengthening Board governance.

Key Learning Objectives:

  • Learn about Board roles and responsibilities, structure, processes and accountabilities
  • Learn about the characteristics of an effective Board-staff relationship
  • Discuss unique challenges and opportunities facing Boards during challenging situations including turning to By-laws, governance policies, risk management and mitigation, and obtaining legal and other external expertise

Presenter/Facilitator:

San Ng

San Ng

BSc., MBA, PhD

San is Managing Director of Vision & Results Inc., a boutique management consulting company established in 2004. San is dedicated to supporting non-profit organizations with making a difference in people’s lives. Over the past 23 years, San has worked with over 150 agencies supporting youth, adults, seniors, immigrants/newcomers and refugees, women, people with physical and developmental disabilities, mental health and addictions, and HIV/AIDS. Non-profit agencies that she has supported deliver programs and services in health care, community support services, housing, food security, employment, education, and legal services.

San’s areas of expertise include Board governance, change management, strategy and planning; organizational design; operational improvement, evaluation, and integration. With respect to strategy, San supports agencies with developing strategic, operational and program/service plans and mobilizing change given limited resources, increasing service needs, and complex, uncertain environments.

Prior to Vision & Results, San worked with KPMG, PSTG and Courtyard. San holds a PhD from the Institute of Health, Policy, Management and Evaluation from the University of Toronto, and an MBA from McMaster University. She is Board Chair of Yee Hong Centre for Geriatric Care which has 805 long-term care beds across the GTA, 400 supportive housing clients, and over 20,000 seniors accessing community services.

City of Brampton Non-Profit Learning Series: LEARNING SESSION 7
(October 13, 2020)

Emotional Intelligence

The best managers and leaders are the ones with a high emotional intelligence. Emotionally intelligent leaders/managers know how to harness the skills, experience, needs and emotions of diverse team members. This workshop will fine-tune participant’s abilities in understanding and navigating one’s work life through effective self-awareness and awareness of others.

Key Learning Objectives:

  • Learn about the neuroscience of emotions and emotional intelligence
  • Understand why emotional intelligence is a critical skill set for success in building and sustaining work relationships
  • Discover a powerfully simple model for emotional intelligence that elevates effectiveness & how to lead self and others in conflict

Presenter/Facilitator:

Christina Greenberg

Christina Greenberg

President and Founder, Scala Network

Christina is a passionate trainer and coach, committed to developing well rounded, authentic leaders. Her approach helps them to build on their strengths, gain confidence and strive for balance and wellness in work and life.  Her genuine desire to see people achieve their best and reach their full potential as leaders has put many people onto a positive path of self-discovery and growth. 

During her corporate career in association management, Christina became an advocate for women leaders, recognizing the unique challenges they face as they advance in their careers. In 2012, she set out to solve this problem by launching Scala Network, an organization offering innovative leadership training programs for women that combine practical skills development with inspirational mentors and networking opportunities. The tremendous response to the Take the Lead programs has led to customized in-house training courses for companies.  As well, Scala Network continues to create new opportunities to encourage dialogue and learning within its community.

She is a faculty member at the Canadian Management Center and is a certified trainer in Emotional Intelligence and Positive Psychology. 

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